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Terms of Service

Last updated: April 2026

All Services provided by Octomedia Pty Ltd (doing business as Inside Retail US) are supplied subject to these Terms and Conditions. Part I applies to all Services for all parties. Part II applies only to Event Services. Part III applies only to Subscription Services.

Part I — General Conditions

1. Definitions

  • “We/Us/Our/Ourselves” means Octomedia Pty Ltd doing business as Inside Retail US, its successors and assigns.
  • “Subscriber/You/Your/Yourself” means any person 18+ years old who purchases Event tickets or registers as a Subscriber.
  • “Access Details” means confidential information like usernames and passwords.
  • “Client” means the person or entity requesting Services.
  • “Contract” means these terms and conditions plus any quotations, orders, or invoices.
  • “Cooling-Off Period” means the time period to cancel without penalty.
  • “Event” means conferences, exhibitions, workshops, galas, and similar activities.
  • “Services” means Website platform usage for event publishing, registration, ticketing, content management, and CRM functions.
  • “Subscription Fee” means paid subscription for digital/print magazines or newsletters.
  • “Website” means the internet location providing multimedia content.

2. Acceptance

The company reserves the right to modify Terms and Conditions at any time by posting updates to the Website. Continued use indicates acceptance of amended terms. Users must register accounts to access the Website and must notify the company of unauthorized account access immediately. Account information must remain accurate and up-to-date. Registration information must be truthful, accurate, current, and complete. Users cannot impersonate others and are responsible for password and account confidentiality.

We will never ask a party to confirm any account or credit card details via email. Employees and clients must treat each other with respect; failure may result in account termination. Electronic signatures comply with the ESIGN Act.

3. Change in Control

Clients must provide at least 14 days’ written notice of ownership changes or business detail modifications. Clients are liable for losses resulting from failure to comply. The Client cannot change or transfer to a different ownership. New Clients have to register.

4. Compliance with Laws

All parties represent and warrant compliance with applicable U.S. laws and regulations.

5. Intellectual Property

The company retains all legal and equitable rights in Products, Services, and Website materials. Users cannot reproduce, copy, transmit, publish, or edit Website materials without express written permission. Users warrant they won’t infringe copyright or intellectual property rights.

6. Limitation of Liability

The company disclaims liability for loss or damage from using Services or Products, information decisions or actions based on Website content, any actual or anticipated inability to use the Website, and specifications and information provided in good faith.

Any liability whatsoever, howsoever incurred, in any form of action on Our part, shall be limited to the value of the consideration provided by Us. Users agree to indemnify the company against claims resulting from breach of terms, negligent acts, or alleged legal violations.

7. Privacy Notice

The company commits to protecting privacy according to U.S. state and federal laws and maintains policies to protect personal information.

8. Mailing Lists

Users may request removal from mailing lists at any time via the “Contact Us” section if no unsubscribe button exists.

9. Copyright and Trademarks

Website contents are copyright or trademark property of the company, suppliers, or linked third parties. Users cannot distribute, reproduce, display, or publish without prior written approval.

10. Advertisers and Linked Sites

Website display of advertisers doesn’t constitute endorsement. The company has no control over third-party Website content. Accessing third-party sites is at users’ sole risk.

11. Continuous Service

The company cannot guarantee uninterrupted Website availability. We cannot warrant against delays or errors in transmitting data. Users accept that Website may be unavailable for maintenance or upgrades. We shall accept no liability in relation to Website downtime whether scheduled or otherwise.

12. Termination of Use

The company may terminate access at any time without notice or explanation. Upon termination, the company has no liability for any losses.

13. Jurisdiction

The Website is controlled from New South Wales, Australia. The laws and statutes of Australia shall apply to any dealings, actions, or claims. Claims must be filed in Australia and subject to Sydney Courts of New South Wales jurisdiction. Proceedings will be conducted in English.

Part II — Event Conditions

1. Acceptance

Users warrant they are at least 18 years old with power to enter the Agreement. Events are restricted to business people. The Event Organizer reserves the right to refuse entry to non-business people, students, and those under 18.

2. Payment Options

The company accepts Visa, Mastercard, and American Express.

3. Substitution and Refunds

Substitution requires 30 days’ written notice and company approval. Refund within 21 days of Event: 50% of Ticket Price refundable. Within 10 days of Event: No refund granted.

Part III — Subscription Conditions

1. Subscription Acceptance

Terms are accepted upon payment receipt or order placement. Unless using direct debit, all Subscription Fees must be paid in advance. Subscriptions may be suspended/terminated if payment isn’t received within 1 day of renewal.

2. Subscription Period

Subject to 1 business day Cooling-Off Period, the Subscription Period commences when Users accept the Agreement and Subscription and payment requirements are fulfilled. Irrespective of whether You utilize the Services during the Subscription Period, or not, We shall not issue a refund on any Subscription Fees. Subscriptions continue automatically unless users provide notice before renewal.

3. Cancellation

Either party may cancel after the Subscription term ends by giving 30 days’ notice. Users must give at least 30 working days’ notice before the anniversary date. If no termination notice is given, Services renew for another term.

4. Confidential Information

Both parties agree to use Confidential Information only as required, not copy or reproduce it, and only disclose to employees/contractors needing access with confidentiality agreements. Confidentiality obligations survive contract finalization/discontinuance.