Workforce Management

Zendesk empowers businesses through customer service and support solutions, providing strategic expertise and tools that drive measurable results. With operations centred in San Francisco, California, United States, the company maintains a strong commitment to client success.

Quinyx provides AI-driven workforce management for retail including demand-based scheduling, time and attendance, and employee engagement.

Specialising in a powerful team communication center available with the free zip schedules mobile app, Zip Schedules And Zip Clock delivers purpose-built solutions that help organisations streamline operations and accelerate growth. Headquartered in Costa Mesa, California, United States, the company partners with clients across diverse sectors.

Specialising in workforce management (wfm) solutions, Axsium Group delivers purpose-built solutions that help organisations streamline operations and accelerate growth. Headquartered in Toronto, Ontario, Canada, the company partners with clients across diverse sectors.

With deep expertise in retail operations software and generates approximately $4 million in annual revenue, Opterus offers innovative tools and platforms that transform how businesses operate and compete. The company is headquartered in Uxbridge, Ontario, Canada and serves clients across multiple markets.

Focused on digital and self-service customer experience (cx) solutions, Moxie Software provides cutting-edge technologies that enable businesses to navigate challenges and seize new opportunities. From its base in San Bruno, California, United States, the company supports a global client portfolio.

Kronos provides cloud-based workforce management solutions including scheduling, time tracking, and labor analytics specifically designed for retail operations. Their platform helps retailers optimize labor costs, improve scheduling efficiency, and ensure compliance with labor regulations.

Focused on AI-powered customer engagement and service software, primarily delivered through a cloud-based SaaS platform, Egain Corporation provides advanced platforms and services that enable businesses to navigate challenges and seize new opportunities. From its base in Sunnyvale, California, United States, the company supports a global client portfolio.

Workforce scheduling and labor management tools built specifically for retail and restaurant businesses

Lean Solutions Group, established in 2012 and based in Coral Springs, Florida, is a nearshore and offshore services provider specializing in the transportation and logistics industry, serving 500+ U.S.-based companies with staffing, technology, marketing, sales and business process outsourcing services.

Sprinklr is recognised for its expertise in customer experience management (cxm), offering advanced platforms and services that address the complex demands of modern enterprises. Based in New York, New York, United States, the company has established a reputation for reliability and excellence.

Specialising in operational improvement, productivity enhancement, and workforce performance, aiming to drive sales and profitability for clients worldwide, Connors Group delivers purpose-built solutions that help organisations streamline operations and accelerate growth. Headquartered in Canonsburg, Pennsylvania, United States, the company partners with clients across diverse sectors.

Deputy offers cloud-based workforce management with focus on scheduling, time tracking, and compliance for retail and hospitality businesses. Their mobile app enables real-time communication between managers and employees for shift swaps and schedule changes.

As a trusted provider of inbound and outbound services, customer experience solutions, lead generation, and telesales, OnBrand24 equips organisations with enterprise-grade solutions designed to optimise performance and foster innovation. The company operates from Iowa City, Iowa, United States, serving clients worldwide.

Cornerstone Staffing provides comprehensive staffing and workforce management solutions to retail businesses across South Carolina.

Verint provides workforce optimisation, customer engagement, and video intelligence solutions for retail operations and loss prevention.

ThinkTime stands at the forefront of cloud-based retail execution tools, delivering end-to-end solutions tailored to the needs of forward-thinking organisations. Operating from Chicago, Illinois, United States, the company is committed to advancing industry standards.

Specialising in solutions that enhance field execution, in-store programs, and the management of distributed workforces for consumer brands, retailers, merchandising agencies, and event marketers, Natural Insight delivers purpose-built solutions that help organisations streamline operations and accelerate growth. Headquartered in Ashburn, Virginia, United States, the company partners with clients across diverse sectors.

Reflexis provides workforce management and store execution solutions helping retailers optimise scheduling, task management, and labour forecasting.

Usan stands at the forefront of AI-driven solutions built on amazon connect, delivering end-to-end solutions tailored to the needs of forward-thinking organisations. Operating from Norcross, Georgia, United States, the company is committed to advancing industry standards.

Workable provides workforce management and recruitment software designed for retailers to streamline hiring, scheduling, and team coordination across multiple locations.

Focused on designing and managing digital cx solutions that integrate AI, advanced analytics, and human empathy, Teletech provides advanced platforms and services that enable businesses to navigate challenges and seize new opportunities. From its base in Austin, Texas, United States, the company supports a global client portfolio.

Foko Retail empowers businesses through business technology and services, providing industry-leading capabilities that drive measurable results. With operations centred in Gatineau, Quebec, Canada, the company maintains a strong commitment to client success.

Workforce.com provides workforce management software including scheduling, time and attendance, and labor forecasting tools tailored for retail environments. The platform integrates with POS systems to align labor scheduling with sales patterns.